How can you cancel credit cards easily?
The process of canceling a credit card is very simple and, in the vast majority of cases, goes smoothly and quickly. From a legal point of view, the cancellation conditions are set out in the credit card provider’s General Terms and Conditions (GTC) in Switzerland.
When canceling, all bonus programs and rewards should be used or transferred in advance, as they usually expire immediately. Before submitting the notice of termination, outstanding debts should be settled, and linked standing orders should be adjusted to avoid additional charges. Notice of termination should be given in writing, ideally by registered mail, to ensure confirmation of receipt. After successful termination, destroying the physical credit card is advisable to prevent misuse.
Credit cards may also be terminated by the bank, for example, in the event of a breach of contract, deterioration in creditworthiness, prolonged inactivity, internal economic reasons, or suspected fraud.
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How do credit card cancellations work?
You need to know only a few things about credit card cancellations, including the legal aspects and what happens to bonus programs.
What are the legal aspects of termination?
The right to cancel a credit card is enshrined in the card issuer’s General Terms and Conditions (GTC). Although most credit card contracts can be terminated without a specific notice period, there are differences between providers.
Some providers require termination in writing, others only need a phone call. The specific termination conditions of your credit card provider can be found in the general terms and conditions. If you are unsure about the form of termination, customer service will be able to help you.
What happens with bonus programs?
As a rule, bonus programs such as reward points, vouchers, or cashback expire immediately upon termination. It is important to use or transfer bonus points or rewards before termination in order to avoid financial loss.
If you are interested in a new card with maximum benefits after canceling your credit card, you are welcome to read through our credit card comparison.
What are the termination steps?
Before you submit a termination, you should definitely settle all outstanding debts on the card. You should also check any standing orders or automatic payments linked to the card and change them accordingly. Unpaid credit card bills result in high fees.
The process of canceling a credit card varies in complexity depending on the provider. To cancel a Swisscard credit card, you must call the number on the back of your card. To cancel a UBS card, you must fill out a form and send it to UBS by mail. To cancel a Viseca card, you must send a signed letter requesting cancellation or upload it online as a PDF. In your cancellation letter, you must provide your credit card number and personal details, but under no circumstances should you include the security code. It is advisable to request written confirmation of the cancellation to ensure that the process is completed properly. In such cases, physical letters are usually sent by registered mail to ensure that they arrive.
Once the card has been successfully canceled, it is customary to destroy the physical credit card to prevent misuse and theft of the card information.
Can the bank cancel my credit card?
Yes, the bank or credit card issuer has the right to cancel your credit card under certain circumstances. The cancellation can be for the following reasons.
- Breach of contract. If you breach the terms and conditions of the credit card, for example, by making late payments or exceeding the credit limit, your contract can be terminated.
- Creditunworthiness. A severe deterioration in your credit rating can be a reason for the bank to cancel your credit card or change the credit limit.
- Inactivity. If a credit card is not used for an extended period of time, the issuer may decide to close the account.
- Economic factors. Sometimes, banks decide to discontinue certain credit card products due to internal policies or economic conditions.
- Suspected fraud. If fraudulent activity or misuse of the credit card is suspected, the bank may temporarily block or even terminate the account.
